Return Policy

We want you to feel entirely confident in your Zion Weston purchase. If a piece does not meet your expectations, we are pleased to offer a straightforward return process.

Fit Guarantee

Ordered the wrong size? Contact us within 30 days of delivery with a photo of the item, unworn and with its tags attached, and we will send you the right size free of charge. You keep the original piece, so there is nothing to send back. One size exchange per order, subject to availability. If the size you need is unavailable, you can use our standard return policy below.

Return Window

Items may be returned within 30 days of the delivery date for a refund, provided the conditions below are met.

Return Shipping

Return shipping is paid by the customer. Please contact us before sending anything back: we will reply with the return address and instructions. Items sent back without a return request cannot be accepted. If your item arrived defective, damaged, or incorrect, contact us with photos and we will make it right at no cost to you.

Condition of Returned Items

To be eligible for a return, items must be unworn, unwashed, and undamaged, with all original tags and packaging intact. Items that show signs of wear, alteration, or use will not be accepted.

Non-Returnable Items

Final sale items, gift cards, and made-to-order pieces are not eligible for return unless the item arrives defective or damaged.

Refund Timeline

Once your return has been received and inspected, refunds are processed within 5–7 business days to your original method of payment. Please note that your bank or card provider may require additional time to reflect the refund in your account.

How to Initiate a Return or Exchange

To begin, please contact our customer care team with your order number and the item(s) concerned. We will provide detailed instructions to complete the process.